Terms of Service

SQ Active – Body and Mind (including Not Late To The Party)
Last updated: 17/11/2025

1. Introduction

Welcome to SQ Active – Body and Mind (including Not Late To The Party) ("we", "our", "us"). These Terms of Service outline the rules and expectations for using our services, including:

  • In‑person physical therapy, remedial massage, personal training, and movement coaching.

  • Online and in‑person life coaching, workshops, programmes, and digital services.

By booking, purchasing, or participating in any of our services, you agree to these Terms. Please read them carefully.

2. Nature of Services

2.1 Physical Services (bodywork, massage, personal training)

These services support movement, pain reduction, and physical wellbeing. They are not a substitute for medical diagnosis or treatment. Always consult a qualified healthcare professional regarding any medical concerns.

2.2 Coaching Services (mindset, personal development, workshops)

Coaching is not therapy, counselling, or mental health treatment. It focuses on personal growth, clarity, and future‑focused change. If you require psychological or mental health support, please seek a licensed professional.

2.3 No Guarantees

While we aim to provide high-quality support, results vary. You are responsible for your own wellbeing, decisions, and outcomes.

3. Client Responsibilities

By working with us, you agree to:

  • Be honest about your health, injuries, and personal limitations.

  • Complete a consultation form before attending any physical sessions.

  • Follow safety instructions during all sessions.

  • Seek medical or psychological support when appropriate.

  • Not attend in-person sessions if you are ill, contagious, or injured beyond what is safe to work with.

4. Bookings, Payments & Cancellations

4.1 Payments

Payment is required at the time of booking unless otherwise agreed.

4.2 Cancellations & Rescheduling

  • 24 hours’ notice is required to cancel or reschedule a physical session.

  • Cancellations with less than 24 hours’ notice may be charged in full.

  • Workshop and programme bookings are generally non-refundable unless otherwise noted.

4.3 Late Arrival

Arriving late may reduce your session time. Full fees still apply.

5. Workshops, Online Sessions & Groups

5.1 Recordings

Workshops and online sessions may be recorded for replay or training purposes. By attending (camera on, mic on, or using the chat), you consent to your voice, likeness, and written comments appearing in the recording.

5.2 Confidentiality

We maintain confidentiality of all client information. Group participants are expected to respect the privacy of others and not share personal information discussed by fellow attendees.

6. Medical Disclaimer

Our services do not diagnose, treat, or cure medical or mental health conditions. Always consult a GP, physiotherapist, mental health professional, or other licensed expert as needed.

If you experience pain, dizziness, or discomfort during physical sessions, you must inform your practitioner immediately.

7. Liability

To the fullest extent permitted by law, SQ Active – Body and Mind is not liable for:

  • Injuries resulting from failure to follow instructions.

  • Actions you take based on coaching conversations.

  • Health conditions not disclosed.

  • Losses resulting from using our materials, advice, or services.

You participate in all services at your own risk.

8. Personal Data & Privacy

We collect and store information necessary for bookings, communication, and service delivery. We will never sell or share your personal information.

You may unsubscribe from our emails at any time using the link provided.

A separate Privacy Policy is available for additional detail.

9. Intellectual Property

All written content, exercises, frameworks, workshop materials, and resources provided by us are the intellectual property of SQ Active – Body and Mind. They may not be copied, distributed, or used commercially without written permission.

10. Changes to These Terms

We may update these Terms occasionally. The most current version will be available on our website. Continued use of our services indicates acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at Sabrina@sqactive.com